Orders process in 1 to 3 business days and typically arrive in 5 to 8 business days. Shipping is free in the United States on orders over $100 and a flat $4.95 otherwise. You have 14 days after receiving an item to request a return.
Shipping
- Cost: free on U.S. orders above $100; flat $4.95 below that.
- Processing: 1 to 3 business days.
- Delivery: typically 5 to 8 business days.
- Where: our shipping policy covers the United States.
Returns
- You have 14 days after receiving your item to request a return.
- The item must be unused, in the condition you received it and in its original packaging. You also need your receipt or proof of purchase.
- To start a return, email info@nutrawellsolutions.com. If it is accepted, we send a return shipping label and instructions.
- Items sent back without first requesting a return are not accepted.
What cannot be returned
Sale items, discounted bundles and gift cards cannot be returned. If a bundle arrives damaged, defective or incorrect, contact us right away and we will make it right.
Damaged, defective or wrong item
Inspect your order when it arrives and contact us immediately so we can evaluate the issue and make it right.
Exchanges
The fastest way to get a different item is to return the one you have and, once the return is accepted, place a separate order.
Refunds
We notify you after we receive and inspect your return. If it is approved, the refund goes to your original payment method within 10 business days, though your bank may take longer to post it. If more than 15 business days have passed since approval, contact us.
Questions
Email info@nutrawellsolutions.com. We aim to answer within 24 hours. See also the full refund policy.
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